A clear answer, when you need one.
Practical answers about profiles, privacy, membership and safety. If something is still unclear, write to us and a person will read it.
Creating a profile
Choose who the profile is for, add the details your family is comfortable sharing, and complete the sections that matter. You can save your progress and return later.
Create a profilePrivacy and contact details
Contact details and horoscope documents are not shown on the public website. Photos and contact information are governed by each member's privacy settings and the platform's access rules.
Privacy settingsReview and safety
Profiles are reviewed by administrators before appearing in discovery. This is a review for completeness and community fit, not an identity verification. Always speak with the family and make your own enquiries.
Read the termsMembership and payments
Current plans and their benefits are listed on the membership page. If a payment or plan change needs attention, contact support with your registered email and any payment reference.
View membershipA few more details.
If you need help with your account, write from your registered email so we can assist you quickly.